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Category: CRM


CRM, Industries

This is how the sharing economy is transforming the rental industry

July 10, 2018

Via: ERP SoftwareBlog

The modern sharing economy is comparable to online shopping, which started in America 20 years ago. At first, people had concerns about security. But, after making a successful purchase from, say, Amazon, they felt safe buying elsewhere. Similarly, using Airbnb […]


CRM, Data Services, ERP Software, Industries

Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

June 20, 2018

Via: Entrepreneur

What do some of the world’s most popular and successful websites have in common? While Netflix, Amazon, Facebook and YouTube all have different business models, each one does one thing very well: personalization. If you’re a member of any one […]


CRM, Industries

SAP unveils C/4HANA, aims to revamp CRM, leverage its ERP base

June 7, 2018

Via: ERP News

SAP is planning to take on Salesforce on multiple fronts as it aims to tie its back-end financial software to front-office and redefine customer relationship management. SAP has assembled the CRM parts and now the challenge will be putting them […]


CRM, Industries

SAP Discovers CRM

June 6, 2018

Via: CRM Buyer

Сaught short by Salesforce, SAP targets ‘front office’ market” is more revealing than SAP might like but the headline on Reuters’ story is appropriate to the announcements coming out of SAP’s annual customer confab in Orlando, Florida. It describes SAP’s […]


CRM, Industries, Other

How to Build a Website, Go Viral and Develop Your Digital Brand

May 2, 2018

Via: Entrepreneur

If you want to turn your small business into a big one, at some point you’re going to need to go digital. According to the U.S. Census Bureau, “U.S. retail ecommerce sales for the fourth quarter of 2017, adjusted for […]


CRM, Industries

CRM Is Now The Largest Software Market In The World

April 30, 2018

Via: ERP News

Customer relationship management (CRM) software revenue overtook that of database management systems (DBMSs) at the end of 2017, making CRM the largest of all software markets in the world. According to Gartner findings, global CRM revenue amounted to US$39.5 billion […]


CRM, Industries

CRM Tops Software Sales Charts Worldwide

April 11, 2018

Via: CRM Buyer

Worldwide customer relationship management software revenues totaled US$39.5 billion in 2017, eclipsing database management systems, the former market leader. DBMS had worldwide revenues of $36.8 billion last year, and it “has been the biggest software segment for years, noted Julian […]


CRM, Industries

Beyond CRM

April 10, 2018

Via: CRM Buyer

We should start discussing what’s beyond CRM. I chose the word “beyond” advisedly. CRM is far, far from dead or even in decline, so “after” would be completely incorrect. However, CRM already has changed so much that it may be […]


CRM, Industries

Why Integrated ERP and CRM Systems Are Key to SMB Growth

April 2, 2018

Via: ERP SoftwareBlog

By now, you’re probably familiar with the concept of ERP and CRM systems and what they can do for your business. But, did you know, that’s only half the story? If you’re using ERP and CRM systems that are separate […]


CRM, Industries

Nimble Mobile CRM Gets Desktop Browser Features

February 22, 2018

Via: CRM Buyer

Nimble on Wednesday released Nimble Mobile CRM 3.0, its contact and pipeline manager for mobile sales teams and professionals. It is available for iOS now. A version for Android device users will be released in the spring. Nimble Mobile CRM […]