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Category: CRM


CRM, Industries

eCommerce CRM or Standard CRM? What’s your pick?

September 13, 2017

Via: ERP SoftwareBlog

As we all know, eCommerce is a booming industry where several applications are flooded to grab everyone’s attention. But, is it the right fit for your webstore needs? You need to seriously think about the eCommerce CRM options (big or […]


CRM, Industries

5 tips for a successful ERP and CRM solution implementation

August 28, 2017

Via: ERP SoftwareBlog

Thousands of companies, if not more, use ERP and CRM solutions daily to help streamline processes and resources, consolidate procedures and synchronize departments to eliminate damaging silos. If you’re thinking of adopting an ERP and CRM solution – or replacing […]


CRM, Industries

Finnish service company selects Innofactor as the implementer of their ERP system

June 2, 2017

Via: ERP News

Finnish service company and Innofactor signed an agreement on the delivery of a Microsoft Dynamics 365-based solution for sales, project and financial management. Around the ERP’s core, various different functionalities can be built later for project management and control of […]


CRM, Industries

Salesforce Grows CRM Business with AI Smarts

May 22, 2017

Via: EnterpriseAppsToday

Salesforce announced its first quarter fiscal 2018 financial results on May 18, once again showing strong gains across all of its business units. For the quarter, Salesforce reported revenue of $2.39 billion for a 25 percent year-over-year gain. Looking forward, […]


CRM, Industries

3 Key Benefits of ERP and CRM Integration

May 5, 2017

Via: ERP News

If you’re looking to streamline business processes and boost productivity, consider integrating your enterprise resource planning (ERP) and customer relationship management (CRM) software systems. Doing so will help remove data silos in your organization and optimize operations to enhance efficiency. […]


CRM, Industries

Reasoning in CRM

May 2, 2017

Via: CRM Buyer

It gives some measure of the importance we give to AI that I went to two conferences last week and sat through two panel sessions on the subject. At CRM Evolution, I was part of the discussion in a breakfast […]


CRM, Industries

CRM implementation: Change is hard but it’s worth it

April 13, 2017

Via: Computer World

There has been a fable making the rounds since the 1990s about a group of monkeys. In the fable, five monkeys were placed in a cage, with a batch of bananas hanging from the ceiling (beyond the reach of the […]


CRM, Industries

Salesforce Offers AI-Powered CRM for Financial Advisors

April 4, 2017

Via: CRM Buyer

Salesforce this week announced Financial Services Cloud Einstein, an artificial intelligence-based CRM tool for financial advisors. Financial Services Cloud Einstein gives users a holistic view of each client’s household and wealth ecosystem and lets them leverage Salesforce’s AI technology to […]


CRM, Industries

Here Are 8 Ways CRM Can Benefit Your Ecommerce Business

March 31, 2017

Via: ERP News

Running an online business without CRM? Perhaps you need to rethink your strategy. Gone are the days where CRM was merely a glorified rolodex to help you improve customer relationships. Today, this advanced software is being fine-tuned and tailored for […]


CRM, Industries

How can CRM software help your business

March 23, 2017

Via: Reach

CRM is a customer relationship management software. It stores the data related with the customers and manages their relationship with the business by tracking them and helping them get updates from the company. CRM software helps in making deals faster […]