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Patch expert calls on Microsoft execs to fix Windows updating

August 7, 2018

Microsoft’s patching, updating and upgrading of Windows – in particular Windows 10 – is a mess that the company needs to clean up, according to responses to a questionnaire circulated among business IT administrators.

But Microsoft doesn’t get that there’s a problem. Or if it does, it’s not willing to say so. Instead, it touted a set of “guiding principles” for servicing Windows that it has not followed, argued the patch expert who distributed the questionnaire and urged Microsoft’s top executives to heed the feedback.

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