As we all know, eCommerce is a booming industry where several applications are flooded to grab everyone’s attention. But, is it the right fit for your webstore needs? You need to seriously think about the eCommerce CRM options (big or smaller applications providers, it doesn’t matter!)
Online businesses really need a CRM?
Have you thought about customer interactions? Webstores really lack customer interactions. In order to better serve your customers, you need to find out how your users interest levels are. Building a healthy relationship is important and of course, difficult!