More urgent priorities within the supply chain can leave people management as a lower priority. Yet people challenges – those caused by the action or inaction of another employee – can have a detrimental effect on employee efficiency. Organizations can combat this with comprehensive manager training that addresses communication, planning, and interpersonal skills.
The day-to-day demands of the supply chain can make people management a lower priority. However, top people challenges identified by APQC can have a serious impact on employees’ ability to do their jobs efficiently.